Legal notice
LEGAL DISCLAIMER
EFFECTIVE: MAY 29,2026
This Legal Disclaimer applies to your access to and use of the Pates Plus Bakery website, including all pages, products, content, features, and services offered through www.patesplusbakery.com. The website is operated by Pates Plus, Inc. References to “Pates Plus Bakery,” “Pates Plus,” “we,” “us,” or “our” mean Pates Plus, Inc. and its applicable owners, employees, representatives, affiliates, service providers, and partners.
By accessing or using this website, placing an order, viewing product information, submitting content, or interacting with us online, you acknowledge and agree to this Legal Disclaimer, together with our Terms and Conditions, Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on the website.
1. General Information Only
The content on this website is provided for general informational, promotional, and e-commerce purposes only. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all website content, product descriptions, images, pricing, availability, ingredient information, preparation instructions, shipping details, or other materials are complete, accurate, current, or error-free at all times.
We reserve the right to correct errors, update information, modify products, change pricing, revise descriptions, or discontinue items at any time without prior notice.
2. Product Information Disclaimer
Product images, descriptions, flavors, packaging, colors, sizes, and other details are provided for illustrative and informational purposes. Actual products may vary slightly from images or descriptions shown on the website due to preparation methods, ingredient sourcing, packaging updates, photography, screen settings, seasonal availability, or other factors.
Product information on this website is provided for general reference only. Ingredients, allergens, nutrition information, preparation instructions, storage instructions, lot codes, expiration dates, and other product details may change from time to time. Customers should always review the product packaging, ingredient statement, allergen statement, and preparation instructions before storing, preparing, baking, or consuming any product. If there is any inconsistency between website content and the product packaging, the product packaging should be followed, unless otherwise required by applicable law.
All product purchases are subject to availability, order acceptance, payment authorization, shipping limitations, and our posted policies.
3.Delivery, Inspection, and Temperature Safety
Because our products are perishable frozen food items, customers are responsible for promptly retrieving, inspecting, and properly storing deliveries upon arrival. Please examine the packaging and product condition when your order is delivered. Perishable products should arrive frozen, partially frozen with visible ice crystals, or at a safe refrigerated temperature. If a product appears damaged, spoiled, warm, unsafe, or otherwise unsuitable for consumption, do not eat or taste it. Contact us promptly with your order number, delivery date, photos of the packaging/product, and any available lot or label information.
4. Food Allergy and Ingredient Disclaimer
Our products may contain or come into contact with allergens, including wheat/gluten, milk, eggs, fish, soy, sesame, and any other allergens identified on the applicable product label. Some products contain fish, including codfish and herring. Products may be produced, stored, packed, or shipped in facilities or using equipment that also handles other allergens. We cannot guarantee that any product is allergen-free unless that representation is expressly made on the applicable product packaging or product page and supported by our current production practices.
Do not consume any product if you are uncertain about its ingredients or potential allergens. If you have a severe allergy or medical concern, consult a qualified medical professional before consuming our products.
5. Frozen Food, Storage, and Preparation Disclaimer
Some Pates Plus Bakery products are sold as frozen, bake-at-home items. Customers are responsible for properly receiving, storing, handling, preparing, baking, and consuming products according to any instructions provided on the website, packaging, order materials, or other communications from us.
We are not responsible for illness, spoilage, reduced quality, injury, damage, or loss resulting from improper storage, thawing, refrigeration, freezing, handling, baking, reheating, delayed pickup, delivery delays outside our control, failure to follow preparation instructions, or consumption after a product is no longer safe or suitable to eat.
Follow all storage and baking instructions provided with your order or on the product packaging. Unless otherwise stated, products should be kept frozen until ready to bake. Do not consume products that have been improperly stored, left out for an extended period, damaged, contaminated, or exposed to unsafe temperatures. When in doubt, discard the product.
6. Health, Nutrition, and Dietary Disclaimer
Any nutritional, dietary, ingredient, or health-related information provided on this website is for general informational purposes only and is not medical, nutritional, or professional advice. Our products are not intended to diagnose, treat, cure, or prevent any disease, condition, allergy, intolerance, or health issue.
Customers should consult a physician, registered dietitian, allergist, or other qualified professional regarding dietary restrictions, medical conditions, allergies, pregnancy-related dietary concerns, or other health matters.
Food safety is especially important for individuals who may be at higher risk of foodborne illness, including young children, older adults, pregnant people, and individuals with weakened immune systems or certain medical conditions. Customers in these groups should use extra care when receiving, storing, preparing, and consuming perishable foods and should consult a qualified health professional with any dietary or medical concerns.
7. Website Availability and Technical Disclaimer
We do not guarantee that the website will be uninterrupted, secure, error-free, virus-free, or available at all times. Website access may be interrupted or limited due to maintenance, updates, technical issues, third-party service interruptions, internet failures, security matters, or events outside our control.
We are not responsible for any loss, damage, delay, failed transaction, data issue, or inconvenience resulting from website downtime, technical errors, payment processor issues, third-party platform issues, or unauthorized access beyond our reasonable control.
8. Third-Party Links and Services
This website may include links to third-party websites, platforms, payment processors, social media pages, delivery services, analytics providers, email marketing services, or other external services. These third parties are independent from Pates Plus Bakery and may have their own terms, privacy practices, policies, and security procedures.
We do not control and are not responsible for third-party websites, services, content, products, transactions, policies, or practices. Accessing or using third-party services is done at your own risk.
9. Intellectual Property Disclaimer
All website content, including but not limited to text, images, graphics, logos, product names, photographs, videos, designs, recipes, page layouts, trademarks, branding, and other materials, is owned by or licensed to Pates Plus Bakery unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, publish, sell, use, or exploit any website content for commercial purposes without prior written permission from Pates Plus Bakery or the applicable rights holder.
10. User Content, Reviews, and Submissions
If you submit reviews, comments, photos, messages, testimonials, social media tags, or other content to us or through our website, you are responsible for ensuring that your submission is accurate, lawful, non-infringing, and appropriate.
By submitting content, you grant Pates Plus Bakery permission to use, display, reproduce, publish, edit, and share that content for business, marketing, promotional, and website-related purposes, subject to applicable law and our posted policies. We reserve the right to remove or decline to publish user content at our discretion.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Pates Plus Bakery, Pates Plus, Inc., and their respective owners, employees, representatives, affiliates, service providers, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to your use of the website, your purchase or use of products, reliance on website content, inability to access the website, third-party services, delivery issues, product misuse, improper storage or preparation, allergic reactions, dietary sensitivities, or other matters related to the website or products.
Nothing in this Disclaimer is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
12. No Waiver of Consumer Rights
This Legal Disclaimer is intended to apply only to the maximum extent permitted by law. Some jurisdictions do not allow certain exclusions, limitations, disclaimers, or liability restrictions. In such cases, portions of this Disclaimer may not apply to you, and your rights under applicable consumer protection, food safety, privacy, or other laws remain unaffected.
Nothing in this Legal Disclaimer is intended to replace, limit, or modify any labeling, food safety, consumer protection, recall, or other obligation required by applicable federal, state, or local law.
13. Changes to This Disclaimer
We may update, modify, or replace this Legal Disclaimer at any time. Updates will be posted on this website with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Disclaimer.
14.Relationship to Other Policies
This Legal Disclaimer is intended to supplement, not replace, our Terms and Conditions, Privacy Policy, Shipping Policy, Refund Policy, and any other policy posted on this website. If this Legal Disclaimer conflicts with another posted policy, the policy most specifically addressing the issue will apply, unless otherwise required by law.
15.Contact Us
Questions about this Legal Disclaimer may be directed to:
Pates Plus Bakery / Pates Plus, Inc.
Email: bonjour@patesplusbakery.com
