Refund policy

Due to the nature of our products, all sales are final.   We do not accept returns or exchanges on food items.  There are also no returns, refunds, or cancellations allowed on any orders that have shipped or have entered into fulfillment. 

All packages are shipped via UPS, USPS or FedEx.  We cannot ship to P.O. Box addresses.

If you experience any issues with your order or product, please contact us at bonjour@patesplusbakery.com, and we’ll do our very best to help make it right.